DFHC offers a comprehensive range of superior IT support services, including break-fix, on-site and off-shore monitoring support. These services are designed to help businesses reduce support costs and minimize risks. DFHC's expertise, advanced service center, and commitment to best practices enable the delivery of high-quality support solutions.
DFHC stands out by investing in state-of-the-art infrastructure and skilled professionals, ensuring swift issue resolution. The company engages customers through Maintenance and Support contracts, allowing businesses to benefit from their significant investments in ICT systems support. Additionally, DFHC offers manpower deputation services, providing skilled professionals directly at customer premises.
The technical support operation is centralized at DFHC's Support Centre, staffed with highly trained System Engineers specializing in diagnosing and resolving reported issues efficiently. This centralized approach ensures a seamless and prompt resolution of IT challenges, enhancing the overall reliability and performance of businesses' IT systems.
- SLA
- Datacenter Re-location
- Annual Maintenance
- Power backup Solutions
- Consultancy
- Engineering outsourcing
- Datacentre Planning
